FAQs
The below FAQs are for the 2025 Cirencester History Festival. Some details may change for 2026, though much if the information will still be relevant.
How can I purchase tickets?
Tickets are available online via Ticketsource which you can access from either our website or by following https://www.ticketsource.co.uk/cirencester-history-festival
Tickets are also available to buy in person from either The Corinium Museum:
Opening hours:
| Sunday | 2.00 – 5.00pm |
| Monday | 10.00am – 5.00pm |
| Tuesday | 10.00am – 5.00pm |
| Wednesday | 10.00am – 5.00pm |
| Thursday | 10.00am – 5.00pm |
| Friday | 10.00am – 5.00pm |
| Saturday | 10.00am – 5.00pm |
or the Local Information centre at Bingham House on Dyer Street:
Opening Hours:
| Sunday | Closed |
| Monday | 9.00am – 4.30pm |
| Tuesday | 9.00am – 4.30pm |
| Wednesday | 9.00am – 4.30pm |
| Thursday | 9.00am – 4.30pm |
| Friday | 9.00am – 4.30pm |
| Saturday | Closed |
Can I select specific seats when booking?
No, all events are offered with general admission seating apart from our opening night concert on 23 October. For this event tickets are general admission within the section/price bracket you have chosen.
Do you offer concession tickets for young people?
Yes, as part of our commitment to make the festival accessible to all we are offering a number of tickets at the special subsidised rate of £5. These are available to select when booking for children and young adults below the age of 22. Proof of age will be required on the door should the ticket holder’s age not be obvious.
Do you have a waiting list for sold out events?
Yes, if an event is sold out you can add your name to the waiting list.
If tickets become available we will contact all those registered on the event’s waiting list by email which will include a ‘waiting list only’ password.
If you are offered tickets in this manner they will be available on a first come first served basis.
Are tickets refundable?
Tickets are sold on a non-refundable basis.
We are however happy to offer an exchange for another of our History Festival events, to an equal value, provided you give us 72 hours notice. If the replacement ticket is of a higher value the difference will need to be paid.
If you do not wish to exchange your ticket and are unable to attend an event you can choose to donate your ticket to the festival so we can make it available for resale. That way the seat isn’t wasted and it helps raise funds for next year’s festival.
In either circumstance, please email boxoffice@cirencesterhistoryfestival.org
Do I have to pay a booking fee?
Ticketsource, our booking platform, does make a charge for their services but at the moment we are happy to absorb that to help keep prices low.
What happens if an event is cancelled?
If we need to cancel an event for reasons beyond our control, we’ll try our best to replace it with something on a similar topic. We will alert ticket holders as soon as possible, and tickets for the cancelled event will be valid for the new one with no action necessary. We are extremely grateful to our customers for bearing with us and being flexible about accommodating these changes. Anyone who would like their ticket refunded, however, can email boxoffice@cirencesterhistoryfestival.org.
If an event needs to be cancelled at very short notice, we will either refund all tickets or transfer them to next year’s festival if we can reliably line up a replacement event.
How accessible are your venues?
The festival is delighted to be hosted by 17 venues around Cirencester, each with their own access arrangements. You can find information on accessibility on each event page on the festival website, just below the venue map, or on our VENUES page on the website.
If you require wheelchair access for a member of your party, please contact the box office at boxoffice@cirencesterhistoryfestival.org as soon as you make your booking so we can make the necessary arrangements.
Where can I park?
For parking, please refer to the map on our venues page, or see the interactive map and parking information on each individual event page.
Please note that venue and parking details are provided for informational purposes only. Festivalgoers use all venues and suggested parking areas at their own risk, and the festival cannot accept responsibility for personal safety or any loss or damage to vehicles and belongings.
Will I be admitted to the venue at the ‘Doors open’ time stated on the ticket?
Whilst we will make every effort to stick to the ‘doors open’ time that appears on your ticket, in certain circumstances it may be necessary to delay entrance to the venue, for example if a speaker is running late and to allow time for sound checks. Please rest assured that we will open the doors as soon as we are able to and thank you for your patience at these times.
Can I remain in my seat if I have booked tickets for consecutive events in the same venue?
Unfortunately, ticket holders cannot remain in their seats in this circumstance. This is because we need to do a mic check for the next speaker. Depending on the venue there may be somewhere to wait within the venue. When the auditorium is clear you will then have your second tickets checked and be able to take your new seats. Please email the box office via boxoffice@cirencesterhistoryfestival.org if you require further clarification.
Will there be book signings?
Many of our speakers will be available after their talks for book signings. These are managed by Waterstones, Octavia’s Bookshop and Corinium Museum, who will have copies of the speakers’ books available to purchase.
How can I get involved?
Become a Patron or Friend of Cirencester History Festival! For further details please see our SUPPORT US page or email di@cirencesterhistoryfestival.org
Volunteering: we are most grateful for the support of volunteers in various areas including brochure distribution and as stewards at our events. For further information on how to join our team of volunteers please email: di@cirencesterhistoryfestival.org
